What is digital transformation, how are companies going about accomplishing it and what does that mean for ITSM? In this session ITSM Product Ambassador, Akshay Anand, discusses the role of ITIL in digital transformation initiatives. Akshay will reveal how you can leverage the ITIL 9 Guiding Principles to achieve success in your digital transformation. Join this session to gain actionable insights and learn how you can get involved with upcoming ITIL content which will maximise ROI of digital transformation at your business today.
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